Please follow these steps first:

1. Check delivery address

2. Make sure the delivery address you provided is correct.

3. Check with neighbors

4. Check if the package was left with a neighbor or at another designated drop-off location.

5. Contact the shipping provider

6. Use your tracking number to check the current delivery status. If you have any questions, contact the shipping provider directly.

7. If you still cannot locate the package, please contact us. We will investigate the matter and assist you with further clarification.