Please contact us as soon as possible. The sooner we are notified, the better we can assess the available solutions.
Depending on the processing status and the condition of the item, the following options may be available:
Cancellation: If the order has not yet been processed or shipped, we will check whether cancellation is possible.
Exchange: In certain cases, it may be possible to exchange the item for the correct one.
Return: A return may be possible, depending on the condition of the item and the applicable
return terms.
When contacting us, please have your order number and details regarding the vehicle in question ready if possible.