How can I contact customer service?

How can I contact customer service?

Our customer service team is happy to help you with any questions regarding orders, products, vehicles, and other matters.

You can reach us as follows:

Email: shop@arnold-classic.com
Phone: +49 5043 9899960
You can also reach us by phone during our business hours.

Please note that our team speaks only German and English!

Service Hours

Monday to Friday
8:00 a.m. to 4:00 p.m.

Excluding public holidays.

Inquiries received outside of our business hours will be processed on the next business day.

To help us assist you as quickly as possible:

Please provide your order number when contacting us. For questions regarding compatibility or spare parts, vehicle details (e.g., model, year of manufacture, and engine type) are also helpful.

The more information we have, the faster we can process your request and assist you.